What types of certification are there?
First up, we have to separate company certifications (how seriously a company takes its internal quality control) from product certifications (that demonstrate how rigorously it tests its products).
COMPANY CERTIFICATIONS
ISO 9000
What is it?
The IS0 9000 standard ensures that a company has a high level of internal quality control.
This means it is: (a) committed to steady improvement of its products; (b) puts customer satisfaction first; (c) selects suppliers based only on quality criteria; (d) periodically reviews its performances.
ISO 9000 is subject to annual audits and has to be renewed every three years. TAROX has been awarded ISO 9000 since 2004.
What’s important?
A commitment to quality from the top level of company management is essential.
Anything to look out for?
For some companies, it’s seen as nothing more than a badge to attract customers.
We say:
ISO 9000 is an important indicator that a company really cares about quality.
German Federal Motor Transport Certification (KBA)
What is it?
Specifically aimed at the automotive industry, the KBA is issued by the German Federal Motor Transport Authority (Kraftfahrt-BundesAmt).
It proves that a company has a quality control procedure that complies with German road traffic laws.
ISO 9000 approval is required and it is renewed every three years, which includes an onsite audit. TAROX has been KBA-compliant since 2004.
What’s important?
A comprehensive product recall plan is essential (although it’s hoped the company never needs to use it).
Anything to look out for?
Despite being respected worldwide, it is still only a national certification.
We say:
Focused on consistency of production and after sales care, a KBA is essential to get a product certified in Germany.
|